Mother and daughter awarded for client service

RANCHO SANTA FE — Becky and June Campbell, a mother-daughter team with Coldwell Banker Real Estate in Rancho Santa Fe, have earned San Diego Magazine’s “Five Star: Best in Client Satisfaction” award for 2011. Researchers contracted by San Diego Magazine surveyed more than 30,000 recent home buyers to identify exceptional real estate agents in San Diego County.
The Campbell pair were rated based on their performance in nine categories: customer service, communication, finding the right home, marketing, integrity, negotiation, market knowledge, closing preparation and overall satisfaction. After a rigorous screening process, less than seven percent of real estate agents in the San Diego market were selected as award winners.
The duo also donated a portion of their commission from every closed transaction to the San Diego Affiliate of the Susan G. Komen Breast Cancer Foundation.
“It comes as no surprise to me that June and Becky are being honored for their dedication to their clients, “ said Coldwell Banker San Diego President Rick Hoffman. “I’ve watched and admired the dedication and commitment June and Becky bring to all of their clients. I’ve also had the pleasure of receiving complimentary calls from customers singing the praises of these wonderful ladies. Coldwell Banker is indeed fortunate to have June and Becky on our Team.”
The Campbell team excels at forging lasting client relationships through their focus on customer service, Hoffman said. Making clients’ needs their top priority has been the cornerstone of their business. This commitment to customer satisfaction has helped them build a solid foundation of repeat clientele.
“It’s what they do,” said Steve Salinas, branch manager for Coldwell Banker in Rancho Santa Fe. “They are committed to exceeding their clients needs and expectations.”


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